Emotional Intelligence and Neuro-linguistic Programming: New Insights for Managers and Engineers

Emotional Intelligence and Neuro-linguistic Programming: New Insights for Managers and Engineers

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Emotional Intelligence

Evidence for Emotional Intelligence

Emotional intelligence can be defined as the capacity to understand personal emotions and the ability to manage such emotions to positively influence one’s actions and those of the people under one’s supervision. Emotional intelligence includes the abilities that enable one to cultivate intrinsic motivation in dealing with frustrations, personal moods, thoughts, and decision execution with an intention of being productive and accommodative in leadership. Having such skills is important in leadership and has largely been associated with the success or failures in different organizations. Emotions play an important role in leadership and decision making hence emotional intelligence has been a leading factor in the neurobiological inclination to effective leadership (Machado & Davim, 2019).

Results of my EQ and Style under Stress Assessment

The style under stress is a score that indicates the likely reaction that an individual may take in silence or violence during a decisive conversation. Towards silence I take a withdrawing strategy hence a score of 0, in violence, I assume a controlling attitude whose score is 2 and in a crucial conversation state, I learn by looking making a score of 3 hence summing the total score as 5 points. However, for the emotional intelligence score, I identify with the social awareness score at 83 points as I can accurately identify the kind of emotions a person is undergoing and have the ability of making appropriate decisions. These abilities have helped me to accommodate my peers, friends, family, and colleagues. As a result, I have a decisive and firm leadership style contributed majorly by my positive approach of emotional intelligence.

Do I agree with the results?

The findings linking success or failure in leadership to emotional intelligence are true and hold even today. Emotional intelligence drives the decisions and interaction that leaders have with their juniors or clients on a daily basis and is bound to affect one’s role and outcomes in their leadership position. The ability to reason and execute decisions is inclined to emotional thinking and the aptitude to read the emotions from individuals that are expecting direction and guidance from the decisions made. According to an emotional model, emotional intelligence has four aspects which are; ability to notice emotions, influence others through emotions, and have a deep understanding of personal and subjects’ emotions as well as the ability to manage emotions to meet the desired needs (Mayer, Caruso, & Salovey, 2016). Additionally, intelligent leaders are more often than not bound to make the right decisions in running their organizations and are likely to be successful in leadership as compared to average or non-intelligent leaders. It is never an option to succeed for intelligent leaders but one of their first priorities at any level or jurisdiction as seen from Eugene Kranz ability to direct the flight successfully.

Emotional intelligence action plan

My emotional intelligence action plan entails creating the capacity and priority of the best plans. I intend to first understand my emotions and how to manage them effectively. I will then establish habits that would lead to the anticipated outcomes in managing challenges and meeting the desired goals in leadership. Some of the strategies that I will implement to improve my emotional intelligence or emotional quotient include; self-management, social awareness, social awareness, and relationship management. I believe that self-management will help in boosting my ability to be aware of my personal emotions and react to them positively, social awareness will boost my understanding of other people’s emotions while relationship management will be essential in creating productive relationships with colleagues.

Leadership and tendencies towards silence or violence

Tendencies towards silence or violence has a huge impact on leadership success. For instance, the tendency toward silence is effective in leadership as it makes leaders more powerful and their impact felt. More importantly, tendency toward silence makes the subjects reveal their thoughts as seen in the documentary where Louis Theroux is interviewing people who end up giving the needed information by using silence to create tension. On the other hand, violence may limit leadership success as it results in destructive attitude among individuals.


Machado, C., & Davim, J. P. (2019). Emotional Intelligence and Neuro-linguistic Programming: New Insights for Managers and Engineers. CRC Press.

Mayer, J. D., Caruso, D. R., & Salovey, P. (2016). The ability model of emotional intelligence: Principles and updates. Emotion review8(4), 290-300.