Government to Monitor Banks Profits During the Pandemic Discussion

I need your help for me to solve this question, and the article you could read is :

https://www.cbc.ca/news/business/bank-fee-increases-1.6032824#:~:text=Business%C2%B7GO%20PUBLIC-,Customers%20call%20out%20banks%20for%20increasing%20fees%20during%20pandemic%20while,struggling%20to%20make%20ends%20meet.