DESCRIBE CHALLENGES THAT HEALTH CARE MANAGERS FACE IN THEIR EFFORTS TO IMPROVE PRODUCTIVITY

• Identify your selected unit (or department) in the first line of your posting.
• Identify the key inputs and outputs of this unit.
• Briefly discuss factors that should be considered when establishing the primary productivity measure for your selected unit.
• Propose one productivity measure for this unit and provide a rationale.
• What are possible consequences—positive or negative—of the selection of this productivity measure?

Readings

• Course Text:
• Langabeer II, J. R., & Helton, J. (2016). Health care operations management: A systems perspective (2^nded.). Burlington, MA: Jones and Bartlett.

• • Chapter 6, “Productivity and Performance Management”This chapter explains fundamental concepts of productivity management, and describes the usefulness of performance scorecards in conveying data that can help managers monitor productivity.
• Course Text: Quantitative Methods in Health Care Management
  • Chapter 9, “Productivity”This reading describes challenges that health care managers face in their efforts to improve productivity, and it discusses a range of methods for measuring, and adjusting the mix, of inputs and outputs.
• Article: Butrie, A. M., Coakley, D., & Graves, B. (2008). Productivity improvement: Catholic Health East reaps rewards. Healthcare Financial Management, 62(7), 82–8 5. Retrieved from Walden Library Databases