OPTION #1: CHALLENGE 1 AND 2
Access the Operations Management Simulation: Quality Analytics simulation. Run through at least challenges 1 and 2 (although you can run all 4 challenges to maximize your learning) and answer the following questions:
1. How did you determine when to stop the process to make adjustments?
2. How did you know whether machine recalibration or labor substitution would be best?
3. If no adjustments were made, what is the cost of quality?
4. Should operators use their judgment as to when to stop a process for adjustment?
5. Can the process be adjusted too often?
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